Crypto FAQ
Gain deeper crypto insights and accelerate growth with our AI trading analytics. Make informed, data-driven decisions for stronger results.
Your security comes first. At Purepeak Dynor, a secure trading platform, we use bank-grade encryption, two-factor authentication (2FA), and cold storage to safeguard your digital assets. We adhere to stringent financial regulations in Singapore and are subject to regular independent audits. Funds are insured against unauthorised access, so you can trade with confidence.
- Comprehensive step-by-step guides and 24/7 support
- Risk-free demo account to practise with virtual funds
- Automated tools that handle the heavy lifting for you
- Start with as little as and learn as you trade.
Withdrawals to bank cards are usually processed within 1–3 business days for most regions. Crypto withdrawals to external wallets are typically completed in under 30 minutes. Actual processing times may vary depending on your bank and account verification status.
We monetise through premium features and volume-based partnerships with exchanges, not from user fees. There are no hidden fees; you’ll always see the exact transaction amount before you confirm.
Yes, Purepeak Dynor is available in most countries worldwide (98+ and growing). During registration, select your country to confirm availability and view local payment options. Our trading platform complies with all relevant local regulations to keep your trading safe and legal.
- AI-powered recommendations - Receive tailored coin picks aligned with your risk profile
- Ready-made portfolios - Curated bundles (e.g., "Starter Pack", "DeFi Bundle")
- Live market signals – Real-time buy and sell alerts for leading cryptocurrencies
Our support team is available 24/7 via live chat or email at info@purepeak-dynor.com. For urgent enquiries, we typically respond within 15 minutes.
-
Licensed Service
- Registered with [FinCEN, FCA, CySEC]
- Regular audits conducted by independent firms
-
Country-Specific Rules
- Automated geo-compliance: Our platform adapts to your local regulations
- KYC verification is required where legally mandated.
-
Your Funds Are Secure
- Bank-grade security (just like your online banking)
- 95% of assets are held in offline cold storage
-
Traditional Payments
- Visa/Mastercard (2.9% fee)
- Bank transfers (SEPA/SWIFT — 0% fees)
- PayPal (instant processing)
-
Crypto Deposits
- Direct crypto transfers (BTC, ETH, USDT) with 0% fees
- QR code scanning for mobile wallets
Crypto Support
Customer Support and Assistance
For all enquiries, please contact our partner broker directly. If you don’t yet have an account with a trusted brokerage partner, let us know and we’ll help you set one up. If you encounter any issues with your trading partner’s support, get in touch with us and we’ll work to resolve them.
Support Hours
Our customer support team is available 24/7. If you’re unable to get through immediately, rest assured our support specialists will respond to your request promptly.
